Victory Transportation Systems ("Victory," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect and use information when you visit victorytrucks.com, request a quote, submit a contact or order request, subscribe to company updates, interact with website tools, follow recruiting links, or otherwise communicate with us.
Information You Provide to Us
Depending on how you use the website, you may provide information such as your name, company, email address, phone number, shipment origin and destination, requested timing, equipment or service needs, freight details, order or account references, and the contents of messages you send to Victory.
Please do not submit Social Security numbers, payment-card credentials, medical information, account passwords, or other highly sensitive personal information through general website forms unless Victory specifically requests it through an appropriate secure process.
Website, Analytics, and Attribution Information
When you use the website, we and our service providers may automatically receive technical and usage information such as browser and device information, approximate location derived from network information, pages viewed, sessions, interactions, referring pages, and similar website activity.
We use Google Analytics and Vercel Analytics to understand website usage and improve performance. Google Analytics may use first-party cookies and similar identifiers to distinguish visitors and sessions.
We use PostHog to understand page usage, interactions, and user experience through product analytics and privacy-masked session replays. Our configuration masks form inputs and excludes submitted form contents from session-recording network capture. We use Sentry to detect and investigate website errors and performance problems.
We use ZoomInfo WebSights to help identify business organizations visiting the website and understand the pages they view and their engagement. ZoomInfo may process technical and usage information, such as network, browser, device, and page-activity data, and may associate website activity with business-related information available through its services.
Victory also uses a first-party attribution cookie and browser session storage to preserve information such as the landing page, initial referrer, UTM campaign parameters, Google click identifier (GCLID) when present, and service interest. This information helps us understand how a quote or contact request reached Victory and which marketing or website activity generated the inquiry.
We may use browser local storage to remember certain website preferences, such as temporarily dismissing the newsletter signup prompt.
How We Use Information
We may use information collected through the website to:
- respond to quote, contact, order, service, or support requests;
- route inquiries to the appropriate Victory department;
- communicate about shipments, services, accounts, or requested information;
- send confirmation emails and other transactional communications;
- provide newsletters or company updates when you choose to subscribe;
- understand website traffic, lead sources, campaign performance, and conversion activity;
- improve website content, usability, services, and customer experience;
- detect spam, fraud, abuse, security threats, and technical problems; and
- comply with legal obligations and protect Victory, our customers, and others.
Service Providers and Information Sharing
Victory does not sell personal information for money. We may disclose information to service providers that help us operate the website and deliver the services described in this policy. These providers may include:
- Vercel for website hosting, delivery, and analytics;
- Google Analytics for website measurement and attribution;
- PostHog for product analytics and privacy-masked session replay;
- Sentry for website error and performance monitoring;
- ZoomInfo for business website-visitor identification and engagement analytics;
- Resend for website-generated email delivery and confirmations;
- Cloudflare Turnstile for spam and automated-abuse protection; and
- HubSpot for newsletter signup and email communications when you subscribe.
We may also disclose information when required by law, to protect rights or safety, to investigate suspected fraud or abuse, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of the business, subject to applicable law.
Information you submit through Victory forms is not shared with unrelated third parties for their own marketing purposes.
Newsletter Communications
If you subscribe to Victory updates, information you provide in the signup form may be processed by HubSpot to manage the mailing list and deliver email communications. You can unsubscribe using the link included in marketing emails or by contacting us.
Recruiting and External Application Services
Victory's Careers page links to external recruiting and application services, including DriverAppOnline/IntelliApp for owner-operator applications and Indeed for office opportunities. Victory may measure that an application link was clicked, but the information you enter after leaving victorytrucks.com is submitted to the external service and is also subject to that provider's privacy practices. Victory may receive application information from those providers as part of the recruiting process.
External Customer Tools and Links
The website may link to external customer portals, shipment tracking tools, social networks, and other third-party websites. Those services operate under their own privacy policies and terms. Victory is not responsible for the privacy practices of websites we do not control.
SMS/MMS Privacy
If you choose to receive SMS/MMS communications from Victory, we use your phone number and related messaging information to provide the communications you requested and to support the associated customer or business relationship.
Mobile information, including text-messaging originator opt-in data and consent, will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Service providers may process information only as needed to support delivery of the requested communications or as otherwise required by law.
You may opt out of promotional SMS/MMS messages at any time by replying "STOP" to a message or contacting Victory directly.
Cookies and Your Choices
Most browsers allow you to delete or block cookies and clear local or session storage. Disabling these technologies may affect certain website functions and may reduce our ability to preserve lead-source information. You can also use controls made available by analytics providers to limit their measurement where available.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to requests, maintaining business and customer records, measuring website and marketing performance, meeting legal or contractual obligations, resolving disputes, and protecting our systems. Retention periods vary based on the type of information and the reason it was collected.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No website, transmission method, or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights regarding personal information, which may include requesting access, correction, deletion, or a portable copy of certain data, and opting out of certain uses such as targeted advertising or the sale of personal data. These rights may be subject to exceptions and may not apply in every circumstance.
To submit a privacy request, email sales@victorytrucks.com and identify the request as a privacy request. We may need to verify your identity before completing a request and will respond as required by applicable law.
Children's Privacy
This website is intended for business customers, transportation professionals, job applicants, and other adults. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
Changes to This Policy
We may update this Privacy Policy as our website, services, technology, or legal obligations change. The "Last updated" date on this page identifies the most recent revision.
Contact Us
Questions or privacy requests may be sent to sales@victorytrucks.com or directed to Victory Transportation Systems, 9009 N. Loop East, Suite 165, Houston, Texas 77029, (713) 682-8900.